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Monday, August 1, 2011

Short Sale gone bad - Unexperienced Broker

What could possibly happen when you hire an inexperienced short sale agent?  The home potentially goes to foreclosure even when there is a reasonable offer on hand.  What? You ask.  Here is a story of a homeowner's experience.

A homeowner hires a broker to do a short sale on their home.  The broker accepts a reasonable offer and sends it to the bank.  The homeowner gets a foreclosure sale date a few months later.  The seller fires the broker and calls me to rescue them from foreclosure.  Apparently, the lienholder has requested several documents from the broker, the broker drops the ball and does not provide the lienholder the items, hence, the offer gets denied, and the file is sent to the foreclosure department where the attorneys file a sale date on the home.

As soon as the homeowner called me, I obtained a third party authorization to find out the status of the offer and to confirm the foreclosure date.  I requested the short sale package from the seller/borrower so that I could submit the file into the lienholder to re-open the short sale and get them approved into the short sale program.  I pleaded with the bank to postpone the foreclosure date due to the other broker's negligence.  After several calls, the lienholder postponed the foreclosure for 30 days pending review of the borrower's file.

Whew!  Seller's please make sure your agent is qualified, knowledgeable and experienced enough to handle your short sale case.  Why would you gamble your future with an agent who has no short sale experience?  Short sales is not for everyone.  It requires a certain skill, patience and understanding to be able to do this.  Please, if you are looking for an agent that knows short sale, call me TODAY at (512)786-7355.  I have closed several short sales in the Austin area covering Bee Caves, Lakeway, Round Rock, Manor, Bastrop, Kyle, Buda, Dripping Springs, South Austin.  Please do not let this happen to you.